November 29, 2021 at 8:20 am
Coronavirus, Local News, News
JEFFERSON CITY, Missouri (AP) – Officials in Missouri want to continue to have calls about unemployment benefits in the state handled by a private company, even if the unemployment rate has returned to pre-pandemic levels.
The St. Louis Post-Dispatch reports that the state Department of Labor and Industrial Relations is asking companies to bid on a contract to run a call center that would help officials process unemployment claims.
A California company called Protiviti has been taking care of these tasks since October 2020 and has received $ 18 million.
The unemployment rate reached 12.5% in April 2020.
Currently, it has fallen to 3.7%, which is equal to the rate in March 2020 before the start of the pandemic.
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